Shipping policy

Effective Date: October 08, 2026

This shipping policy applies to all orders placed on coastalblushwear.com, operated by TAC OPP I (THE LENNOX) PTY LIMITED.

  1. Shipping Regions We provide FREE STANDARD SHIPPING for every order, no minimum spend required. We ship to all European Union & European countries, the United States of America, and Hong Kong. We do not ship to other territories, countries or regions not listed above at this time.
  2. Processing Time Orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays in Australia. Orders received after cut-off time will be processed on the next business day.
  3. Estimated Delivery Time
  • Europe: 7–15 business days
  • United States: 8–16 business days
  • Hong Kong: 4–9 business days Delivery times are estimates only and are not guaranteed. Delays can be caused by customs inspection, carrier backlogs, weather, strikes or other events outside our control. We cannot be held responsible for shipping delays caused by third-party logistics providers or customs authorities.
  1. Customs, Duties & Taxes Our free shipping covers the freight cost only. Any import duties, VAT, customs clearance fees or local taxes charged by your local customs authority are the sole responsibility of the customer. We recommend you check your local import regulations before placing an order. We will not cover customs refusal, return shipping costs or penalties caused by local import rules.
  2. Order Tracking Once your parcel is dispatched, we will send a shipping confirmation email with your tracking number and carrier link. You can track your parcel through the carrier website. If tracking shows delivered but you have not received your package, please contact the local courier first and notify us within 7 calendar days.
  3. Lost or Stolen Parcels If a parcel is confirmed lost by the shipping carrier, we will arrange reshipment or full refund at our discretion. Claims for lost parcels must be submitted to us within 20 calendar days of dispatch. We do not accept claims for parcels marked “delivered” by the carrier unless you provide official proof from the courier confirming loss or theft.
  4. Shipping Address You are responsible for entering a complete and accurate delivery address at checkout. We are not responsible for parcels misdelivered because of incorrect or incomplete address information provided by you. Address changes after dispatch cannot be guaranteed.

Contact: contact@coastalblushwear.com Phone: +61 2 9255 7346