Return policy

Cancellation
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Effective Date: October 08, 2026

This Return Policy complies with Australian Consumer Law, EU consumer rights regulations and Stripe payment requirements. It applies to all physical goods purchased from COASTALBLUSHWEAR on coastalblushwear.com.

  1. Return Eligibility Window You may request a return or refund within 30 calendar days from the date you receive your parcel. To qualify for return, items must be unused, unworn, unwashed, in original condition, with all original tags and packaging intact. Items that are damaged, stained, altered or missing tags are not eligible for return.
  2. Non-Returnable Items Final sale items, clearance goods, personalized/custom-made products, lingerie and swimwear (for hygiene reasons) cannot be returned or exchanged unless they arrive defective, damaged or incorrect. This does not affect your statutory rights for faulty goods.
  3. Change-of-Mind Returns For change-of-mind returns: You are responsible for paying return shipping cost and arranging the return shipment back to our designated return address. Refunds will be processed after we receive, inspect and confirm the item meets return conditions. Original outbound shipping cost (which was free for you) will not be deducted for change-of-mind returns.
  4. Faulty, Damaged or Incorrect Items If you receive a damaged, defective, wrong or missing item, please contact us within 7 days of delivery and provide clear photos or videos as proof. We will cover the return shipping cost and offer you the choice of a full refund, replacement or store credit, based on your preference and stock availability.
  5. Refund Processing Once your returned item is inspected and approved, refunds will be issued to your original payment method within 5–10 business days. The speed for funds to appear in your account depends on your bank or card issuer. We do not offer cash refunds; all refunds are processed back through the original payment channel.
  6. How to Submit a Return Request Send an email to contact@coastalblushwear.com with your order number, reason for return and supporting photos if required. We will reply with return instructions and return authorization number. Do not send returns without prior authorization. Unauthorized returns may be refused.
  7. Your Statutory Rights This policy is additional to, and does not replace, your mandatory consumer legal rights. If goods have a major fault, you may have rights to repair, replacement or refund under applicable consumer protection laws, regardless of our return window.

Contact: contact@coastalblushwear.com Phone: +61 2 9255 7346


We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at .

Please contact our Customer service at to get the return address.